Have you heard about Mission Central’s new STEPS program?

After spending a year talking to their guests and gathering information about their challenges and needs, Mission Central designed a new program to address what they told us.

STEPS (Self Transformation Equals Personal Success) was launched this past fall. This program provides job, budget, and financial management coaching for working families. The participants in this program are most likely already working — sometimes in more than one job, but they are still not making enough to prosper.

Program participants are encouraged to think about their dream job and receive help in making a plan toward achieving that job. They also receive help with skills like resume writing, interviewing for a job, budgeting, saving money, and repairing poor credit.

Mission Central is currently providing coaching and referral services to STEPS participants, but we hope to add more services to the program in 2018. Some of the services that could help families get a step ahead include helping with transportation costs to work or school, providing matching funds for education programs, or assisting with expenses relating to preparing for a job interview.

In order to begin adding these services in 2018, they need a strong finish in 2017. You can help by making a donation today. All donations made by December 31 are tax-deductible for 2017 and will help them reach their goal of raising $25,000 by the end of the year.

You can give someone a step up in 2018 by supporting Mission Central today.

Disaster Response Professionals outline holiday home fire prevention guidelines

Local Disaster Response Professional Says Keep the Focus on Fire Prevention for a Safe and Joyous Holiday Season SERVPRO® restoration specialist outlines holiday home fire prevention guidelines

Hurst, TX (Grassroots Newswire) November 29, 2017 — The American Red Cross (ARC) cites statistics from the U.S. Fire Administration showing nearly 47,000 fires occur during the winter holidays, claiming more than 500 lives, causing more than 2,200 injuries, and costing $554 million in property damage.

Jessica Henson of SERVPRO® of Grapevine/NE Tarrant Co. cautions homeowners to follow some important ARC guidelines for holiday decorating and entertaining to make sure that the glow in their holiday celebrations is from twinkling lights and not a costly and potentially deadly fire.

* Place Christmas trees and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.

* Purchase flame-retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.

* Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.

* If you are celebrating Hanukkah or Kwanzaa, keep flammable items, including curtains and holiday decorations, at least three feet away from your candles. Place your menorah or kinara on a non-flammable surface, such as a tray lined with aluminum foil, to catch the melting candle wax.  Never leave lit candles unattended.

* Ensure all candles and smoking materials are properly extinguished after guests leave and always unplug tree and holiday lights before leaving home or going to bed.

“If, in spite of all your precautions, a fire does break out, the most important thing you can do to help save lives is to install and maintain smoke alarms throughout your property,” says Henson. “Having a working smoke alarm reduces everyone’s chances of dying in a fire by nearly half.” Henson notes that the ARC is joining with fire departments and community groups nationwide  to deliver and install a limited number of free smoke alarms in homes for those in need. Contact your local ARC chapter for more information.

The disaster response professionals at SERVPRO, a leader and provider of fire and water cleanup and restoration services, witness the devastation that home fires can cause far too often. They also know that when fire causes a loss of life, there is no “remediation” possible. To keep the focus on fire prevention, rather than fire restoration, SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder program, and in particular the Home Fire Preparedness Campaign. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

 

“As a SERVPRO professional, I know that even the most diligent fire prevention planning can’t prevent all home fires. That’s why fire safety planning, like installing and maintaining smoke detectors and having a family escape plan, is also important,” says Henson. “If a fire does break out in your home this holiday season, make sure all your family members follow this life-saving advice from the ARC: Get Out, Stay Out, and Call for Help.

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.servpro.com. For more information on SERVPRO® of Grapevine/NE Tarrant Co., please contact Jessica Henson at (817) 595-2506 or sparish@servpro10457.com.

 

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Contact:
Jessica Henson
SERVPRO® of Grapevine/NE Tarrant Co.
(817) 595-2506
sparish@servpro10457.com

Atmos Energy Ranked Highest in Customer Satisfaction

Media Contact:
Kelly Pacleb
817-375-7911

 FOR IMMEDIATE RELEASE

DALLAS (Sept. 20, 2017) – Atmos Energy is at the top of consumer lists according to J.D. Power’s 2017 Gas Utility Residential Customer Satisfaction Study. Atmos Energy ranks number one in the south region’s pool of utilities serving 400,000 or more residential customers.

“This ranking demonstrates that our continued focus on safety resonates with our customers.   Safety is our number one priority and our customers have clearly heard that loud and clear,” Vice President of Customer Service Clay Cash says. “Another customer service success is our ease of access. Customers can reach us on just about any platform, mobile included, to make it easy for them to do business with us in this fast-paced, increasingly mobile society.”

The ranking is based on more than 61,000 online interviews. Results noted that customer satisfaction was largely based on the utility’s safety and communication. Atmos Energy’s first priority is always the safety of our customers, community and employees. Details on the survey and results can be viewed here.

About Atmos Energy

Atmos Energy Corporation, headquartered in Dallas, is the country’s largest, fully-regulated, natural-gas-only distributor, serving over three million natural gas distribution customers in over 1,400 communities in eight states from the Blue Ridge Mountains in the East to the Rocky Mountains in the West. Atmos Energy also manages company-owned natural gas pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas. For more information, visit www.atmosenergy.com. Atmos Energy can also be accessed through social media platforms such as Facebook, Twitter, Instagram, and YouTube.

PROTECT YOUR IDENTITY WITH SECURE DOCUMENT SHREDDING AT FROST SHRED EVENT

Shred It Event-Euless-KellerWHAT:           A peak season for identity thieves is tax time: old tax records and other expired documents are being discarded and your identity is ripe for the picking. Those old files, records and documents may be useless to you, but they provide valuable information to thieves waiting to steal your identity. Don’t just throw your identity out with the trash—help safeguard against identity theft with proper shredding and disposal of your sensitive documents at Frost’s Shred event. Shred-It shredding company will be on-hand to professionally shred and dispose of your documents and records at this free event that is open to the public. To add a sweet note to the event, sweet treats will be available to enjoy as your documents are safely destroyed.

What should be shredded to help protect against identity theft? Any document that has identifying information on it that ties to financial accounts or contains personal information such as account or loan numbers, birth dates, social security numbers, your mother’s maiden name or any online passwords; investment records and statements; bank statements and canceled checks; paycheck stubs or pay statements; ATM, credit card and debit card receipts; credit card statements; utility bills and other household receipts; insurance policies; loan agreements; and information regarding tax returns. Old driver’s licenses, passports, expired insurance cards—even mailing labels from magazines:  if it can help a thief assume your identity, it needs to be properly disposed of. If you are unsure that a document needs to be shredded, don’t take chances—shred it.

Proper information disposal isn’t just for personal information—it impacts businesses as well. Many types of documents eventually outlive their purpose, and holding onto them too long puts businesses at risk of a security breach and non-compliance with current privacy legislation. Frost is proud to offer businesses the opportunity to participate in Frost Shred too. Financial records, such as expense reports, depreciation records, payroll records, sales reports, inventory lists, production reports, invoices, time cards, payroll reports and more, including personnel files and anything that can identify you, your employees or your customers, should be treated with care. Guidelines regarding record retention are important to follow, but once you’re ready to dispose of sensitive records or documents, be sure to securely shred them in a trusted manner.

WHEN:            Friday, April 22nd from 10:00 AM – 1:00 PM

WHERE:         Euless Financial Center, 350 Westpark Way, Euless, TX 76040

All events are free and open to the public.

Frost is the banking, investments and insurance subsidiary of Cullen/Frost Bankers, Inc. (NYSE: CFR), a financial holding company with $28.6 billion in assets at December 31, 2015. One of the 50 largest U.S. banks by asset size, Frost provides a full range of banking products, investment and brokerage services and insurance products to businesses and individuals in the Austin, Corpus Christi, Dallas, Fort Worth, Houston, Permian Basin, Rio Grande Valley and San Antonio regions. Founded in 1868, Frost has helped Texans with their financial needs during three centuries. For more information, visit www.frostbank.com.

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SERVPRO Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

ServPro HEB

SERVPRO® Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year Cleanup and restoration franchisor retains top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings

Hurst, TX (Grassroots Newswire) January 19, 2016 – SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine.* This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Jessica Henson, owner of SERVPRO of Grapevine/NE Tarrant Co. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.”

According to Henson, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

  • SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.
  • SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
  • SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy.

Sue Steen, Servpro Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.”

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of Grapevine/NE Tarrant Co., contact Jessica Henson at (817) 595-2506 or office@servproofheb.com. For more information about SERVPRO®, please visit www.servpro.com.

*http://www.entrepreneur.com/franchise500

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Contact:

Jessica Henson

SERVPRO® of Grapevine/NE Tarrant Co.

(817) 595-2506

office@servproofheb.com

SPOTLIGHT ON A MID-SIZE BUSINESS: Minuteman Press

Printing needs are an essential element of almost any company. Business cards, brochures, letterhead, manuals, and many more materials are often taken for granted, but these simple paper goods contribute to the brand of any business. Because of its many contributions to the community and involvement with the HEB Chamber of Commerce, Minuteman Press was awarded the 2014 Mid-Size Business of the Year by the HEB Chamber of Commerce.

Minuteman logoOwner Bill Lynch has been an active member of the Chamber since the company’s inception in 2005. As Minuteman Press has grown over the years, so have the company’s contributions to the community, not only to the Chamber, but to other entities as well, including the HEB ISD Education Foundation and Leadership HEB.

Minuteman Press is the world’s largest franchised printing organization, with capabilities of printing almost anything from business forms to wedding invitations, either at the local plant or through one of the many central facilities.

Bill Lynch Headshot“Our business is successful because we help small businesses and non-profits achieve their growth goals. Putting ink on paper, which we do well, is only rewarding when it helps a small business owner or non-profit achieve their goals. We get excited about their success,” stated Bill Lynch.

Besides offering products and services to satisfy the needs of their customers, Minuteman Press is also dedicated to ensuring that customers feel comfortable and confident about their printing jobs. Customers can find a helpful “Resources & Support” section on the company’s website, including a Frequently Asked Questions section for customers who are unfamiliar with printing, a Glossary of Terms, a Printing Blog with tips on how to create and use printed materials to grow a business, Partner Links, and a Networking Tips section.

With complete commitment to customer satisfaction, Minuteman Press will even recommend outside options when it is not the best source for a particular product or service. The company-wide focus on customer service is yet another reason why Minuteman Press is well deserving of the recognition as Business of the Year.

For more information on how Minuteman Press can fulfill your printing needs, visit www.ftworth.minutemanpress.com or call 817-864-3000.

SPOTLIGHT ON A SMALL BUSINESS: M3 NETWORKS

As many small businesses have experienced, sometimes complicated technical issues arise. Businesses with little or no knowledge of how to deal with technical problems must often look beyond their own company for solutions. Because of its positive impact on the IT needs of other small businesses across the Dallas-Fort Worth area, M3 Networks was awarded the 2014 Small Business of the Year by the HEB Chamber of Commerce.

m3 Networks LogoMichael Moore founded the business in 2003 after leaving his corporate career. Through working as an IT administrator for several small to mid-sized businesses, he directly witnessed the complicated IT problems these businesses not only faced, but were often unequipped to solve independently. Unfortunately, these businesses often sought assistance from technology support vendors that only offered the minimum amount of assistance. Michael wanted to create an IT solutions business with an entirely different approach.

M3 Networks prides itself in being a service-based, customer-focused business that provides excellent and competent technical support. M3 differentiates itself from other technology support businesses in several distinct ways.

Lynn Stillman presenting Michael Moore with the Small Business of the Year Award

Lynn Stillman presenting Michael Moore with the Small Business of the Year Award

  • Customers can expect a response time of less than one hour or the work is free.
  • Repairs are completed as quickly as possible, either by remote services or through a same-day visit by a technician.
  • The team of experts at M3 guide customers through the best course of action and break down technical jargon into easy-to-understand terms.
  • Absolute 100% satisfaction of all work is guaranteed.
  • Before work is started, any potential risk is explained and data may be backed up.
  • All projects are completed on time and on budget.
  • All service charges are pre-approved by customers to avoid hidden fees

“Being recognized by the HEB Chamber of Commerce as the 2014 Small Business of the Year is a great honor for us. There are a lot of people that can fix computer problems, so we know we need to do something that stands out. We provide world-class technical support for local small to medium sized businesses with the great service, friendliness, and attentiveness that is often missing from other IT providers. It is always great to find out that our efforts have made a positive impact and it reinforces our commitment to superior customer service. We look forward to one day being a Mid-Sized Business of the Year award recipient,” stated Michael Moore.

M3 always strives to incorporate best practices from the IT industry, and seeks partners that enable the business to offer a wide range of affordable services. For more information about the various services offered and how M3 can assist your business, visit www.m3networks.com or call (817) 532-0127.

For additional information, contact the HEB Chamber at (817)-283-1521 or chamber@heb.org.

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SERVPRO Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List

ServPro HEBFOR IMMEDIATE RELEASE

Contact:

Jessica Henson

SERVPRO® of Grapevine/NE Tarrant Co.

(817) 595-2506

Jehenson@servproofheb.com

SERVPRO® Celebrates 6th Consecutive Year on Entrepreneur’s Top 10 Franchise List

Cleanup and restoration franchisor stands strong in the #7 position in the 2015 Franchise 500 rankings

Hurst, TX (Grassroots Newswire) January 20, 2015 – SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the No. 7 spot overall – out of a group of 927 franchises that qualified for inclusion in the list—in the recently announced 2015 Franchise 500 rankings* from Entrepreneur magazine. This recognition marks the sixth consecutive year Entrepreneur has included the company in its Top 10 list and the 12th consecutive year SERVPRO has earned the top spot on the magazine’s list in its own industry—Restoration Services.

Entrepreneur magazine’s Franchise 500 selection process** uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s very satisfying to represent the ongoing brand leadership of SERVPRO® for disaster cleanup and restoration services in the Grapevine/NE Tarrant Co. area,” said Jessica Henson, owner of “SERVPRO® of Grapevine/NE Tarrant Co.. “As a SERVPRO franchisee, we have the tools and knowledge—and the responsibility—to provide the best possible service to every  customer.”

According to Henson, SERVPRO continues to innovate with systems, processes and training designed to deliver faster, more consistent results to their customers. In the past year, SERVPRO customers benefited from the introduction of the following advanced features:

* The company’s DryBook™ proprietary software, which provides franchisees with tools to capture and track the steps of a restoration project according to industry best practices and standards.

* The Here to Help® Connection, which provides homeowners with 24/7 access to real-time data, allowing them to track progress toward project completion.

* The Drying Chamber, which uses vacuum freeze-drying technology to vaporize water in water-damaged documents—a technique recommended by the Library of Congress. The process can recover and restore even the most delicate items and preserve the integrity of a variety of media including irreplaceable files, medical files, books, x-rays, photographs and more.

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of Grapevine/NE Tarrant Co., contact Jessica Henson at

(817) 595-2506 or Jehenson@servproofheb.com. For more information about SERVPRO®, please visit www.servpro.com.

*   http://www.entrepreneur.com/franchise500/index.html

** http://www.entrepreneur.com/franchises/franchise500/about.html

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of nearly 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.